Welcome to UBS

• Established since 1989 with more than 31 years of experience in Thailand
• Staff strength of more than 200 IT professionals
• Covering Thailand and Laos

UBS Vision [ To be the leading One-Stop ICT Service Provider ]

• Efficient Product, Delivery & Scalability
• Technology to Deliver World Class Services
• Customer Centric
• Teamwork – Collaboration

Offering end-to-end services through our competency centers and industry solutions

Enterprise Solutions (ES) & Business Solutions

• As a platform-independent and vendor-neutral systems integrator,  UBS operates with best-of-breed technology partners

• Fully-integrated solutions offering scalable solution §Design customer’s requirement
  • Identify core customer competency
  • Understand customer’s business rules and goal, including ROI consideration
  • Identify ways to improve customer’s revenue
  • Provide end-to-end solution and a single point of contact service to source for all required products
  • Experienced Project Manager to manage the implementation
  • Qualified Engineer outsourced at site to maintenance the systems (Network, Security, Cabling, Server, Storage,  Data Center, Cloud)

Enterprise Solutions & Business Solutions (BS)

• Our suite of business solutions spans across Green IT, mobility, business analytics, portal management and operations.
  • Identity Privileged Access Management
  • Document Management Systems
    • Electronic filing systems for documents
    • Convert hardcopy document to paperless file
    • Access document anytime, anywhere and securely
    • Integrate with existing systems like ERP possible
  • IT Asset Management Systems
    • Track IT assets movement through streamlined workflow process
    • Audit assets anytime, anywhere via web
  • Helpdesk Call Center
    • UBS Helpdesk Call Center provides customer with seats to help manage problems reported
  • Remote Network Monitoring
    • Outsource the monitoring of customer’s Network and alert upon breakdown
  • Personal Data Protection Act (PDPA)
    (Nagios, Docuflo & Workflow, Hi-ware, Webroot, Helpdesk system, PDPA , Netka, EG)

Local Service Provider – LSP

• UBS provides world-class solutions and implementation of customer’s IT requirement §Professional Services
  • Virtualization, Server, Storage
  • AD, Mail, Anti-Virus, Backup, Linux
  • PC and Notebook Migration Services
  • IMAC – Install, Move, Add, Change
• Network Solutions Implementation
  • Network Securities, Wireless, CCTV, Network Monitoring, Cabling
• Relocation Services
  • IT Data Center and Office Equipment
• PC & NB Deployment Services
  • HW installation §Data Migration §Dispose Legacy PC

IT Outsourcing

• Managed Services Offering §Helpdesk (Level 1, Level 2),    On-Site Support (Level 3)
  • We provide a full range of server, desktop, software, systems and infrastructure support
    • End-user support includes trouble-shooting for all kinds of problems such as network connectivity, internet connections, general PC hardware diagnosis, printers, drivers 
    • Perform installations, maintenance and upgrading of systems/software
    • Efficient problem escalation procedure to meet SLA contract
• Hardware Maintenance Services
  • Engineer onsite periodically to perform the following:
    • Maintain hardware to ensure that they are performing at optimal levels
    • Replace/install damaged hardware/software

• Manpower Offering
  • UBS provides skilled professional with ability to start work on projects immediately or undertake short-term assignments
  • No pressure on your HR department on hiring suitable people for the job
  • Lower your overheads on maintaining skilled professionals
    • Programmers, Application Development and Maintenance
    • Desktop Support, End-user Support
    • Engineers – Network and Server Support
  • For manpower services, staff will be managed by customer
  • Such contract will not include any Service Level Agreement (SLA)

• UBS deploys international best practices and proven methodologies. An integrated suite of automated processes and tools to support seamless global delivery of ITO services

Telcom Services – TS

• Fiber Optic Cable
  • Distribution of the Fiber Optic Cable to Telco and Systems Integrator.
  • Infrastructure deployment and Implementation of fiber for nation-wide project
• Application and Maintenance Augmentation Services
  • Provide telecommunications application support and maintenance on behalf of the service providers
• Innovative Products
  • Deployed leading telecommunication device for the telecommunications and hospitality industries
• Security Products
  • Deployed leading telecommunication device for the security

Services End-TO-End Solutions

1. Network Monitoring System

•  Nagios

•  eG Enterprise

2. System Security

•  HIWARE

•  shield IoT

3. Data Privacy Projection

•  Personal Data Protection Act. (PDPA)

4. Document Management System

•  Docuflo

•  Workflow System (Liquid Office)

5. IT Outsourcing

•  Helpdesk Support

•  IT Technical Support

•  IT Equipment Maintenance

• IT Relocation

6. Telecom Services

•  Fiber Optic &Telco Equipment Installation