IT Outsourcing : Helpdesk Support

Description

Helpdesk Support

Helpdesk Supports (Level 1, Level 2), On-Site Support (Level 3)

  • We provide a full range of server, desktop, software, systems and infrastructure support
  • End-user support includes trouble-shooting for all kinds of problems such as network connectivity, internet connections, general PC hardware diagnosis, printers, drivers
  • Efficient problem escalation procedure to meet SLA contract

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